DHL in the Philippines

DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source.

DHL offers expertise in express, air and ocean freight, overland transport, contract logistics solutions as well as international mail services, combined with worldwide coverage and an in-depth understanding of local markets. DHL's international network links more than 220 countries and territories worldwide. Some 300,000 employees are dedicated to providing fast and reliable services that exceed customers' expectation.

In the Philippines having been the first founding location in the world for DHL outside the US territory in the early 70’s, DHL remains to be the industry leader with a combined strengths of over 2,000 employees, over 11,000 customers, and a total of 33 combined location of service center, office and warehouse facility

DHL is a Deutsche Post DHL brand. The group generated revenues of more than 46 Bn Euros in 2009.

DHL Philippines offers customers comprehensive logistics solutions through their three business units:

The Philippines was the first founding location for DHL Express in the Asia-Pacific region and the first DHL expansion outside the U.S. territories. DHL formed a new joint venture in January 2002 after successfully operating through a local agent for the past 30 years. In 2003, DHL Express and DHL Danzas Air and Ocean Philippines have combined their respective strengths to bring the highest levels of service quality, logistics solutions and global expertise in the local market. By joining their expertise in express, logistics and freight solutions, as well state-of-the-art IT and communication infrastructure, the new DHL Express has revolutionized its operations in the Philippines.

DHL Express is the leading international air express services provider in the Philippines offering its customers the entire spectrum of express services from international air express to logistics business solutions. DHL Express is committed to being responsive to customers’ needs and bringing new efficiency to the handling of shipments within the Philippines and around the world. DHL Express local network has a range of facilities equipped with best-in-class technology and security systems.

DHL Express operates strategically located service centers throughout the archipelago to decentralize operations and offer later cut-off times, earlier deliveries and greater accessibility with round-the-clock operations 365-days a year to serve customers whenever they need an air express service or specialized logistics solutions.

DHL Express: Philippines Facts and Figures

Network	120,000 destinations served in more than 220 countries and territories
Regional reach	128 countries and territories
Shipments	Over 820,000 shipments handled in 2009 More than Four million kilos express shipments in 2009
Employees	550 employees
Customers	Over 9,000 customers
Vehicles	More than 300 vehicles (including local partner WWWExpress)
Facilities	10
Dedicated air fleet	1 aircraft
Commercial flight	Approx. 4 daily flights
Central hub	Hong Kong (Definition of Hub: facility where express shipments arrive from several locations, are re-sorted, and re-distributed to the network)
Regional hubs	Singapore, Bangkok, Incheon, Sydney, Pudong (Shanghai work in progress)
Ownership	DHL is 100% owned by DP DHL

DHL Global Forwarding: Philippines Facts and Figures

Tonnage	22440 tons of air freight handled in 2009
Air Freight Shipments	More than 83,000 air freight shipments handled in 2009
TEU	Close to 13720 TEU ocean freight FCL in 2009
Employees	More than 450
Locations	9
Customers	Over 2530
Ownership	DHL is 100% owned by Deutsche Post DHL

DHL Supply Chain: Philippines Facts and Figures

Customers	Around 37
Employees	Over 1,100
Vehicles	More than 340
Locations	14 (automotive, consumer, healthcare, retail, technology)
Warehouse space	Over 140,000 sq metres
Ownership	Acquisition of Exel by DHL completed in 2006
	100% owned by Deutsche Post DHL

2009 Awards & Certifications

CEO Reward Letter for the following sites:

Integrated Microelectronics, Inc. – for high scores both in the GMS and KPIs as well as consistent timely response to customer’s urgent requests.
P&G Site – recognition for the team’s continuous pursuit of excellence, resulting in two consecutive years of 100% QAC rating.
On Semiconductor - for the outstanding work indicated by the excellent scores in the GMS and KPIs set.
SM Department Store - for the outstanding work indicated by the consistently excellent score in the GMS and KPIs set.NXP Team – for the support provided to customer and excellence demonstrated through the delivery of MARC 10 system implementation.
SC Johnson Team – for the achievement and improvement in KPI set by the customer.

CEO Award Winners:

Biometrics Attendance Monitoring
Behavioral Safety Observation Program

Our Business Divisions Explained

Our business areas are experts in specific transportation solutions. Air, Ocean or Land. Urgent or non-urgent. Large or small. One-off shipment or supply chain solution.
Our Business Divisions: Express