Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.

If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

Your Details

All fields marked with an asterisk (*) are mandatory.

Your Name *

Your E-Mail Address *

Retype E-Mail Address *

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Your Account Number

Your Location *

Telephone Number *

(eg: +1 800 225 5345 for US)

Comment Details

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Tracking Comment
Shipment ID

Technical Inquiry

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If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.

View Data Protection Statement

Should you wish to contact specific hotline numbers, kindly select the type of inquiry below to view the hotline information.

Customer Service Hotline for: Pickup or Delivery Request, Check Shipment Status or Proof of Delivery

Hours	Phone	Email
24-hour	Phone: (Manila) +63 2 811 7000 (Cebu) +63 32 341 7400, (Toll Free) 1800 1888 0345 Fax: +632 811 7111	mnl.customercare@dhl.com

Technical Support for: Online, Advanced and Integrated Solutions

Hours	Phone	Email
Mon – Fri: 8AM to 6PM Sat 9AM to 12NN Sun & Public Holidays Closed	(632) 811 7234	ecom.support@dhl.com

Hours	Phone
Mon –Fri: 8am to 5PM Sat, Sun and Public Holidays: Closed	Phone: 8117000 Fax: (632) 8117001

Dropping off or picking up a package at a DHL Service Point location? Check hours of operation at your nearest location

Holiday Hours 2019

DHL Express will be closed and all services will not be available on the following holidays:

New Year’s Day	1-Jan-19	Tuesday
Chinese New Year	5-Feb-19	Tuesday
EDSA Revolution Anniversary	25-Feb-19	Monday
Day of Valor	9-Apr-19	Tuesday
Maundy Thursday	18-Apr-19	Thursday
Good Friday	19-Apr-19	Friday
Black Saturday	20-Apr-19	Saturday
Labor Day	1-May-19	Wednesday
Independence Day	12-Jun-19	Wednesday
Ninoy Aquino Day	21-Aug-19	Wednesday
National Heroes’	26-Aug-19	Monday
All Saints’ Day	1-Nov-19	Friday
Bonifacio Day	30-Nov-19	Saturday
Christmas Eve	24-Dec-19	Tuesday
Christmas Day	25-Dec-19	Wednesday
Rizal Day	30-Dec-19	Monday
New Year's Eve	31-Dec-19	Tuesday