Optional Services
 |
|
|
|
Shipping convenience with a range of optional services to support your express transportation.
|
DHL Optional Services
The service options listed below are intended as an overview or distillation of what DHL offers from country to country.
Non-standard Pick-up and Delivery ServicesInformation Services Customs Services Dangerous GoodsPayment/Billing ServicesInsurance PackagingHold at DHL facilityNon-standard Pick-up and Delivery Services
DHL offers a range of special collection and delivery options including:
- Outside normal business hours
- Weekend and holiday service
- Remote Area Service
- Vehicles for heavy or bulky shipments
Information Services
An extensive selection of information services is available for individual or complete shipment management:
- Proactive delivery notification via various channels such as e-mail, SMS, fax and phone
- On-line tracking or advanced tracking and reporting tools to monitor your shipments
- Advice on customs regulations and documentation. Our Trade Automation Service offers the industry's most comprehensive trade and customs information for: duties and tax estimates; product codes and compliance; trade regulations and restricted parties. Alternatively, you can always contact Customer Service or your local Sales Executive
Customs Services
DHL offers a range of non-standard import and export clearance and handling services. This is particularly useful when sending high-value or multi-content shipments that require special paperwork or handling.
Dangerous Goods
For express shipments, DHL is certified in certain classes of Dangerous Goods in accordance with IATA regulations.
Read more about Dangerous Goods
Read more about Dangerous GoodsPayment/Billing Services
DHL offers flexible billing and payment options for transport charges, duties and taxes. This flexibility gives you the freedom to bill the sender, receiver or a third Party.
Insurance
On top of the standard DHL liability, we provide insurance services that offer our customers financial protection against all risks of physical loss or damage from any external cause.
Packaging
DHL offers three types of packaging solutions:
- Free of charge Standard Packaging that consists of DHL flyers, bags and document envelopes
- A payable Packaging range that consists of premium quality DHL cartons and boxes, meeting shipping requirements for many different products
- Temperature Controlled Packaging and Diagnostic Specimen Shippers, designed for specialist shipping requirements
Hold at DHL facility
Sometimes it's easier to have your recipient pick up a package directly at their local DHL terminal. Simply select this option when creating your waybill
For more information on DHL's Optional Services and to check availability, please contact customer service
customer service
DHL International GmbH. All Rights Reserved.
