DHL USA enhanced service

More connections between the US and Asia Pacific
DHL flies daily from 41 countries and territories in Asia Pacific to six international gateways in the USA (New York, Miami, Riverside, San Francisco, Los Angeles and Wilmington), which ensures nationwide coverage. Furthermore, DHL is offering a unique cut off time for DHL customers, which goes beyond other service offerings by the competition.

Unlike any other express shippers in the USA, DHL actually owns the primary domestic airport at the DHL Air Park in Wilmington, Ohio. This direct control allows DHL to continually upgrade and modify air routes to serve customers better. In the USA, DHL has invested $1.2 billion in upgrading its network infrastructure, including modernizing and expanding hubs with the latest technology and equipment available for quick and efficient shipment sorting, scanning and tracking.

Service quality is central to DHL's plan and it has never been better. The majority of dutiable shipments bound for the USA are already cleared prior to arrival at DHL's gateways to ensure the quickest possible entry into the domestic network. Moreover, DHL has licensed dedicated customs brokers with extensive country-by-country knowledge of current customs regulations to efficiently perform on-site customs clearance at all DHL's international gateways in the USA. Overall, DHL jointly ranks in first position for average delivery reliability in the Express industry.

Find out more by contacting Customer Service.