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Logistics solutions focused on helping our customers take greater control of their inter-continental supply chains - especially inbound, thereby maximising the value of global or international sourcing.
DHL assists customers to:

  • gain better visibility of the upstream supply chain, enabling earlier decision-making
  • create a more agile supply chain, better able to respond to changes in consumer demand
  • reduce lead times, inventories and associated storage costs.
Our customer-focused solutions are built up from the following core services:

DHL not only provides physical logistics services, but also manages other supply chain components - to improve efficiency and reduce costs.

Procurement

Integrated sourcing and supply chain solutions for more cost-efficient purchasing of goods and services, plus effective risk management. more

Order Management

Receipt, management, execution, sequencing and dispatch of orders in a timely manner.

Call Centre Management

Management and operation of call centres to control orders, monitor sales activities, and provide customer services and help-desks.

Global Inventory Management

Provision of a global view of inventory, enabling the customer to make more informed decisions about stock disposition.

Consolidated Billing Services

Creation of consolidated and categorised invoices for all logistics services performed over certain time periods by more than one service provider. Invoices are presented in an agreed format.

Freight and Customs Solutions

Leading-edge support with all cross-border transactions, including tariffs, quotas, taxes and duty processes.
For further information, please contact DHL Exel Supply Chain.

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